R&R Auto Repair Inc.

Sad to see a business take advantage of people. I was away and sent one of my customers to this place to change a bad ignition coil. My customer showed me the receipt, and $787 plus card surcharge came to over $800 dollars for unnecessary work, both air filters were replaced about 5 months ago, including the key battery 2 weeks ago. Stated they changed the plugs, and none was changed ( I visually checked myself). One coil should have been around $200. A cabin air filter for $110 is a rip-off. And the nerve to say he needs front axles if I replaced them 9 months ago, both sides were done. Stay away from this place. These people are not honest. I recommend some of my customers to go there in the past when I was unavailable and never had a complaint, maybe because they were younger and this customer was an older person and they decided to take advantage of him. A misfire on one cylinder due to a bad coil is one of the simplest parts to detect and change in less than an hour. So 1 hour of labor plus part cost should have been the total for this job. They turned to be a Rip off and will never recommend this place to any of my customers ever again. Honesty and respect should be the number one policy. Scam artists. Oh, and don't forget they pressure this gentleman to sign for the work prior to even give him a quote, and pushing that all needs to be done or car may not run right.

Excellent shop. Raj and Ram, a father and son team, are gentlemen who also know their cars. As a car enthusiast, I've been looking for a good shop in the tri-state area for a few years and with R&R I found a spot where they really understand cars, and are good mechanics who also treat you well and work with you to fix the issues that need repair. That combination has been really hard to find. Raj & Ram are authentic good guys who go out of their way for people, not just with their cars. They do what they can wherever they can because they believe in doing the right thing. Not just good work, but good advice as well. Their shop is clean and organized and it's a pleasure to do business here. I highly recommend R&R.

I have no hesitation taking my car into this repair shop. I've been taking my cars in for years now and I've always had a great experience. Raj and Nick and the team do really good quality work at reasonable prices. They are very friendly, patient, review and provide a detailed diagnosis and repair price. Once the work is complete, they walk to through what they did and show you the old parts. If something additional pops up during the repair process they call you to let you know. No pressure and friendly environment. I'll definitely keep taking my cars here for inspections, oil changes, repairs etc. It's unfortunate to see that some customers come in with ignorance and arrogance, expect the world and that their vehicles should be fixed instantly for pretty much free. Be mindful that these guys work in a service industry, treat them with respect as you would like to be treated and I bet that you will have a great experience like I always do.